Privacy Policy

We value your trust and are committed to protecting your personal data.

Last Updated: December 23, 2025

1. Introduction

Resonance Music & Community ("we," "our," or "us") is a non-profit organization registered in Austria (ZVR-Zahl: 1736087764). We operate this website to support artists and foster a community of creative enthusiasts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to strict adherence to the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data We Collect

We collect information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

Personal Identification Information

Name, email address, and phone number when you sign up for our newsletter or membership.

Payment Information

If you make a donation or purchase merchandise, we collect data necessary to process your payment. All payment data is stored by our payment processor (Shopify/Stripe), and we do not store sensitive card details on our servers.

Usage Data

We may collect non-personal information about how you interact with our website, such as your IP address, browser type, and pages visited.

3. How We Use Your Data

We use the information we collect or receive:

  • To facilitate account creation and logon processes.
  • To send you administrative information, such as product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
  • To fulfill and manage your orders, donations, and memberships.
  • To send you marketing and promotional communications (only with your explicit consent).
  • To protect our services and for legal compliance.

4. Cookies

We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

5. Third-Party Services

We may share information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Supabase

We use Supabase for backend services and authentication. Data is stored securely in compliance with GDPR.

Shopify / Stripe

Payment processing for donations and shop purchases. We do not store your financial data.

Spotify

If you connect your Spotify account, we access public profile data to personalize your experience.

6. Your Rights (GDPR)

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.

You can make such a request by contacting us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

8. Contact Us

If you have questions or comments about this policy, or if you would like to exercise your privacy rights, please contact our Data Protection Officer (DPO) at:

Resonance Music & Community

Attn: Privacy Officer

Josef-Pöll-Straße 9

6020 Innsbruck

Austria

info@rnc4music.com

Thank you for being part of our community.